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Terms and Conditions

Last updated: 16/09/2025

Welcome to Big Bri’s Bargains. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

These terms govern your use of our website and the sale of products to customers located in the United Kingdom only. If you do not agree with any part of these terms, please do not use the site or place an order.

1. Ordering & Payments

Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products under these terms and conditions. All orders are subject to availability and acceptance.

You will receive an email confirmation once your order has been received. This confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion (e.g., if an item is out of stock, priced incorrectly, or if there are concerns regarding fraudulent activity).

Payment

We accept payments via:

  • Wix Payments (debit/credit cards)

  • PayPal

All payments must be made in full at the time of ordering. Prices are listed in GBP (£) and include VAT where applicable.

2. Shipping & Delivery

Delivery Locations

We currently ship to addresses within the United Kingdom only. We do not offer international shipping at this time.

Delivery Time

Orders are typically dispatched within 1–2 working days and delivered within 3–5 working days after dispatch. Delivery times are estimates and may vary depending on location, order volume, or courier delays.

Couriers

We use trusted delivery partners such as:

  • Royal Mail

  • Evri

Tracking details may be provided where applicable.

Delivery Issues

We are not responsible for delays caused by couriers or for incorrect delivery information provided at checkout. Please ensure your address is accurate when placing your order.

3. Returns & Refunds

Faulty or Damaged Items

We accept returns only for faulty or damaged items, and only on a case-by-case basis.

If you receive a defective product, please contact us at bigbrisbargains@gmail.com within 7 days of receiving your order. Include your order number, a description of the issue, and clear photos of the fault or damage.

Once your request is reviewed, we will confirm whether the item qualifies for a return or replacement.

Return Conditions

  • Items must be returned in original condition and packaging (where possible).

  • Customers are responsible for return postage costs.

  • Approved returns will usually be replaced rather than refunded. Refunds may be issued at our discretion.

  • We do not accept returns for non-faulty items.

Refunds

If a refund is approved, it will be processed to your original payment method within 5–10 working days after receiving and inspecting the returned item.

We reserve the right to refuse returns that do not meet these conditions.

4. Limitation of Liability & Legal Terms

Use of Website and Products

By using our website and purchasing products from Big Bri’s Bargains, you agree to do so at your own risk. We strive to provide accurate product descriptions and images, but we do not guarantee that all information is error-free or complete.

Liability Limitations

To the fullest extent permitted by law, Big Bri’s Bargains shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products.

  • Loss of profits, data, or goodwill.

  • Delays or failures in delivery caused by third-party couriers.

  • Any injury, loss, or damage resulting from misuse of products.

Right to Refuse Service

We reserve the right to refuse or cancel orders at our discretion, including cases of suspected fraud, errors, or if the product is no longer available.

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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